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The big five, emotional exhaustion and citizenship behaviors in service settings: The mediating role of emotional labor

✍ Scribed by Sandra A. Kiffin-Petersen; Catherine L. Jordan; Geoffrey N. Soutar


Book ID
113838283
Publisher
Elsevier Science
Year
2011
Tongue
English
Weight
339 KB
Volume
50
Category
Article
ISSN
0191-8869

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