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The Behavior Engineering Model at Work on a Small Scale: Using Task Clarification, Self-Monitoring, and Public Posting to Improve Customer Service

✍ Scribed by John Austin; Ryan Olson; Julie Ann Wellisley


Book ID
118092022
Publisher
Wiley (John Wiley & Sons)
Year
2008
Tongue
English
Weight
278 KB
Volume
14
Category
Article
ISSN
0898-5952

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