The 2004 AVA/Pfizer Practices of Excellence in Customer Service award winners

• Book ID: 111410637
• Publisher: John Wiley and Sons
• Year: 2004
• Tongue: English
• Weight: 60 KB
• Volume: 82
• Category: Article
• ISSN: 0005-0423
• DOI: 10.1111/j.1751-0813.2004.tb13214.x