No coin nor oath required. For personal study only.
Human factors research at the British Telecom Research Laboratories at Martlesham has examined people's use of many telecommunications systems to ensure that associated equipment is properly fitted for their use. Past work is reflected in the design of today's push button telephones and in the size and layout of phone boxes -to give just two examples. Studies are being devoted to the man-computer interface which normally includes a visual display terminal. Currently the laboratories are studying five main areas: 1. Hardware interface: design and operating characteristics of VDTs and their peripheral equipment, and the design, layout and adjustability of the associated furniture. 2. Software interface: design of the man-computer language and the ways in which a dialogue can be established. 3~ Environment: decor, illumination levels, glare, heat and noise from equipment, other background noise, air conditioning, and screen radiation levels. 4. Operators: the effect of their age, health, eyesight, and trainability. 5. Work design: design and organisation of the task; the load and pace of work, rest pauses, training, supervision and user support.
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