Patient demands, lack of reciprocity, an
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Arnold B. Bakker; Wilmar B. Schaufeli; Herman J. Sixma; Willem Bosveld; Dirk Van
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Article
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2000
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John Wiley and Sons
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English
โ 175 KB
๐ 2 views
This study among a sample of 207 general practitioners (GPs) uses a ยฎve-year longitudinal design to test a process model of burnout. On the basis of social exchange and equity theory, it is hypothesized and found that demanding patient contacts produce a lack of reciprocity in the GPยฑpatient relatio