✦ LIBER ✦

Sustainable development practices in the hospitality industry: An empirical study of their impact on customer satisfaction and intentions

✍ Scribed by Prud’homme, Brigitte; Raymond, Louis

Book ID: 120526803
Publisher: Elsevier Science
Year: 2013
Tongue: English
Weight: 547 KB
Volume: 34
Category: Article
ISSN: 0278-4319
DOI: 10.1016/j.ijhm.2013.03.003

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

The impact of causal attributions on cus

The impact of causal attributions on customer satisfaction and switching intention: Empirical evidence from the airline industry

✍ Davoud Nikbin; Ishak Ismail; Malliga Marimuthu 📂 Article 📅 2012 🏛 Elsevier Science 🌐 English ⚖ 176 KB

Synthesizing the Effects of Service Qual

Synthesizing the Effects of Service Quality, Value, and Customer Satisfaction on Behavioral Intentions in the Motel Industry: An Empirical Analysis

✍ Clemes, M. D.; Gan, C.; Ren, M. 📂 Article 📅 2010 🏛 SAGE Publications 🌐 English ⚖ 341 KB

The impact of nurses' motivation to work

The impact of nurses' motivation to work, job satisfaction, and sociodemographic characteristics on intention to quit their current job: An empirical study in Turkey

✍ Zeki Yıldız; Sevgi Ayhan; Şenol Erdoğmuş 📂 Article 📅 2009 🏛 Elsevier Science 🌐 English ⚖ 131 KB

The Impact of Training and Development o

The Impact of Training and Development on Employee Job Satisfaction, Loyalty, and Intent to Stay in the Lodging Industry

✍ Costen, Wanda M.; Salazar, John 📂 Article 📅 2011 🏛 Haworth Press Inc 🌐 English ⚖ 113 KB

The 19th International Conference on Ind

The 19th International Conference on Industrial Engineering and Engineering Management || An Analysis and Empirical Study of the Impact of Customer Relationship Quality on Repurchase Intention in Online Shopping Context

✍ Qi, Ershi; Shen, Jiang; Dou, Runliang 📂 Article 📅 2013 🏛 Springer Berlin Heidelberg 🌐 German ⚖ 163 KB

The International Conference on Industrial Engineering and Engineering Management is sponsored by the Chinese Industrial Engineering Institution, CMES, which is the only national-level academic society for Industrial Engineering. The conference is held annually as the major event in this arena. Bein

The Impact of Supply Chain Management Pr

The Impact of Supply Chain Management Practices in Total Quality Management Practices and Flexible System Practices Context: An Empirical Study in Oil and Gas Industry

✍ Fauzia Siddiqui, Abid Haleem… 📂 Article 📅 2012 🏛 Springer-Verlag 🌐 English ⚖ 754 KB