Successful Writing at Work

✍ Scribed by Philip C. Kolin

• Publisher: Cengage Learning
• Year: 2013
• Tongue: English
• Leaves: 466
• Edition: 4
• Category: Library

✦ Table of Contents

Cover
Half Title
Title
Statement
Copyright
Contents
Preface
Ch 1: Getting Started: Writing and Your Career
Writing—An Essential Job Skill
Writing for the Global Marketplace
Four Keys to Effective Writing
Characteristics of Job-Related Writing
Ethical Writing in the Workplace
Successful Employees Are Successful Writers
Revision Checklist
Exercises
Ch 2: The Writing Process and Collaboration at Work
Introduction
What Writing Is and Is Not
The Writing Process
Revising
Collaboration Is Crucial to the Writing Process
Advantages of Collaborative Writing
Seven Guidelines for Successful Group Writing
Sources of Conflict in Group Dynamics and How to Solve Them
Computer-Supported Collaboration
Meetings
Revision Checklist
Exercises
Ch 3: E-Communications at Work
Introduction
The Flow of Information through E-Communications
Differences Among E-Communications
E-Communications Are Legal Records
Email: Its Importance in the Workplace
Instant Messages (IMs) for Business Use
Job-Related Tweets
Job-Related Text Messaging
Blogs
Conclusion
Revision Checklist
Exercises
Ch 4: Preparing Correspondence: Some Basics for Writing to Audiences Worldwide
Introduction
Letters in the Age of the Internet
Letter Formats
Parts of a Letter
The Appearance of Your Letter
Organizing a Standard Business Letter
Making a Good Impression on Your Reader
The Five Most Common Types of Business Letters
Inquiry Letters
Cover Letters
Special Request Letters
Sales Letters
Customer Relations Letters
Memos
International Business Correspondence
Sending Letter-Quality Messages: Final Advice to Seal Your Success
Revision Checklist
Exercises
Ch 5: How to Get a Job: Searches, Networking, Dossiers, Portfolios/Webfolios, Résumés, Transitioning to a Civilian Job,
Letters, and Interviews
Introduction
Steps an Employer Takes When Hiring
Steps to Follow to Get Hired
Analyzing Your Strengths and Restricting Your Job Search
Enhancing Your Professional Image
Looking in the Right Places for a Job
Using Online Social and Professional Networking Sites in Your Job Search
Dossiers and Letters of Recommendation
Career Portfolios/Webfolios
Preparing a Résumé
Transitioning into the Civilian Workforce
The Digital Résumé
Letters of Application
Going to an Interview
Accepting or Declining a Job Offer
Searching for the Right Job Pays
Revision Checklist
Exercises
Ch 6: Designing Successful Documents, Visuals, and Websites
Introduction
Characteristics of Effective Design
Organizing Information Visually
The ABCs of Print Document Design
The Purpose of Visuals
Choosing Effective Visuals
Generating, Scanning, and Uploading Visuals
Inserting and Writing About Visuals: Some Guidelines
Two Categories of Visuals: Tables and Figures
Tables
Figures
Using Visuals Ethically
Using Appropriate Visuals for International Audiences
Writing for and Designing Websites
Revision Checklist
Exercises
Ch 7: Writing Instructions and Procedures
Introduction
Instructions, Procedures, and Your Job
Why Instructions Are Important
The Variety of Instructions: A Brief Overview
Assessing and Meeting Your Audience’s Needs
Using Word-Processing Programs to Help You Design Instructions
The Process of Writing Instructions
Using the Right Style
Using Visuals Effectively
The Five Parts of Instructions
Model of Full Set of Instructions
Writing Procedures for Policies and Regulations
Revision Checklist
Exercises
Ch 8: Writing Effective Short Reports and Proposals
Introduction
Why Short Reports Are Important
Types of Short Reports
Seven Guidelines for Writing Short Reports
Periodic Reports
Sales Reports
Progress Reports
Employee Activity/Performance Reports
Trip/Travel Reports
Incident Reports
Writing Winning Proposals
Eight Guidelines for Writing a Successful Proposal
Internal Proposals
Sales Proposals
Revision Checklist
Exercises
Ch 9: Documenting and Writing Effective Long Reports
Introduction
Characteristics of a Long Report
The Process of Writing a Long Report
Parts of a Long Report
Documenting Sources
A Model Long Report
Final Words of Advice About Long Reports
Revision Checklist
Exercises
Ch 10: Making Successful Presentations at Work
Introduction
Writing a Document Versus Making a Presentation
Types of Presentations
Informal Briefings
Formal Presentations
Revision Checklist
Exercises
Appendix: A Writer’s Brief Guide to Paragraphs, Sentences, and Words
Introduction
Paragraphs
Sentences
Words
Index