Success Factors in Logistics Outsourcing

✍ Scribed by Alexander de Grahl (auth.)

Publisher: Gabler Verlag
Year: 2012
Leaves: 119
Edition: 1
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Business relationships between customer firms and their logistics service providers represent an increasingly important element of today’s supply chains and thus, the success of such logistics outsourcing relationships has crucial relevance for the competitiveness of a supply chain. With his three papers on success factors in logistics outsourcing, Alexander de Grahl provides relevant insights regarding this important research question. In detail, adopting different perspectives in the three papers, the work shows how logistics service providers, customer firms and the two parties together can contribute to successful logistics outsourcing relationships.

✦ Table of Contents

Front Matter....Pages I-XV
Introduction....Pages 1-6
The Flexibility of Logistics Service Providers and its Impact on Customer Loyalty – An Empirical Study....Pages 7-51
Logistics Outsourcing Interfaces: The Role of Customer Partnering Behavior....Pages 53-78
Relational Behavior in Logistics Outsourcing Relationships....Pages 79-103
Final Conclusion....Pages 105-109

✦ Subjects

Production/Logistics/Supply Chain Management

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