Success Factors for Fee-Based Information Servicesby Irene Wormell;How to Satisfy and Delight Your Customer: How to Manage for Customer Valueby William J. Pardee

✍ Scribed by Review by: Matthew L. Saxton

• Book ID: 124201919
• Publisher: University of Chicago Press
• Year: 1998
• Tongue: English
• Weight: 440 KB
• Volume: 68
• Category: Article
• ISSN: 0024-2519
• DOI: 10.2307/4309217