Comets with a high content of organics and light molecules are expected under cosmic radiation to gain a relatively unreactive crust and less volatile material to some ten metres deep. Interstellar dust impacts act to loosen and turn over ~-1 cm of the surface. We discuss how far this accords with observations of cometary dust halos and new versus old comets. Two key material properties have emerged from recent studies. Firstly, the source of cometary volatiles is not ice in the sense of material with a single sublimation energy. Secondly, the particulates are not simply mineral dust but include much organic material, some of which undergoes chemical processing and exchanges with the gaseous environment. Consistent with these properties, a coherent crust rather than a mantle of loose grains would build up to cover much of the nucleus of periodic comets. It would consolidate by cooldng in the solar radiation, especially at peak temperatures around perihelion. There are two disjoint surface phases: one of volatile material, the other the refractory crust, the former deepening into crater-like hollows over successive apparitions. The transition to non-volatile crust is unstable, subject to competing consolidation and disruption processes, and sensitive to seasonal changes. A comet dims and becomes asteroidal as the inert crust extends over the erosion craters, and may only be rejuvenated via collision with a boulder-sized impactor or perturbation of the orbit to smaller perihelion distance.