Strengthen decision making by asking the right questions

✍ Scribed by Gary B. Cohen

• Publisher: John Wiley and Sons
• Year: 2010
• Weight: 90 KB
• Volume: 2010
• Category: Article
• ISSN: 1087-8149
• DOI: 10.1002/ltl.413

✦ Synopsis

Abstract

Many leaders believe it is incumbent on them to make any and every decision they can. Before long, nobody will make a decision without the leader's approval. As a result, the decision‐making process becomes tedious, inefficient, and often ineffective. And morale dips as people on all levels of the organization get frustrated since they aren't being trusted to do challenging and important work. Cohen explains that to combat the speed of change and cascade of information, leaders must direct decisions to the appropriate party. First ask, “Whose decision is it?” and let job descriptions dictate who should decide. Then ask supportive, open‐ended questions that empower and motivate the decision‐maker.