Strategies for preventing defection based on the mean time to defection and their implementations on a self-organizing map

✍ Scribed by Young Ae Kim; Hee Seok Song; Soung Hie Kim

• Book ID: 111060426
• Publisher: John Wiley and Sons
• Year: 2005
• Tongue: English
• Weight: 462 KB
• Volume: 22
• Category: Article
• ISSN: 0266-4720
• DOI: 10.1111/j.1468-0394.2005.00317.x