Lucent's HR structure is organized around a client service model that focuses on the leaders in the major business units and the movement of as much of the HR infrastructure as possible to these business units. Key emphases include (1) HR operational excellence, (2) compensation and performance mana
Strategic human resource management at Sears
โ Scribed by Steven P Kirn; Anthony J Rucci; Mark A Huselid; Brian E Becker
- Publisher
- John Wiley and Sons
- Year
- 1999
- Tongue
- English
- Weight
- 157 KB
- Volume
- 38
- Category
- Article
- ISSN
- 0090-4848
No coin nor oath required. For personal study only.
โฆ Synopsis
This article describes the HR Management System in place at Sears. Key emphases of Sears' HR management infrastructure include: (1) formulating and communicating a corporate mission, vision, and goals, (2) employee education and development through the Sears University, (3) performance management and incentive compensation systems linked closely to the firm's strategy, (4) validated employee selection systems, and ( 5) delivering the "HR Basics" very competently. Key challenges for the future include: (1) maintaining momentum in the performance improvement process, (2) identifying barriers to success, and (3) clearly articulating HR's role in the change management process.
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