An empirical taxonomy for quality manage
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A.C.L Yeung; L.Y Chan; T.S Lee
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Article
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2002
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Elsevier Science
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English
โ 308 KB
## Abstract This study investigates the existence of different patterns of quality management systems (QMS) and the relationship between such patterns and organizational performance by conducting a quantitative and qualitative study of 225 international and local firms in the electronics industry i