Content: Statistical Process Control: A Brief Overview --
Quality Control: Origins, Misperceptions --
A Case Study in Statistical Process Control --
If Humans Behaved Like Machines --
Pareto's Maxim --
Deming's Fourteen Points --
QC Misconceptions, East and West --
White Balls, Black Balls --
The Basic Paradigm of Statistical Process Control --
Basic Statistical Procedures in Statistical Process Control --
Acceptance Sampling --
The Case for Understanding Variation --
Statistical Coda --
Acceptance-Rejection SPC --
The Basic Test --
Basic Test with Equal Lot Size --
Testing with Unequal Lot Sizes --
Testing with Open-Ended Count Data --
The Development of Mean and Standard Deviation Control Charts --
A Contaminated Production Process --
Estimation of Parameters of the ''Norm'' Process --
Robust Estimators for Uncontaminated Process Parameters --
A Process with Mean Drift --
A Process with Upward Drift in Variance --
Charts for Individual Measurements --
Process Capability --
Sequential Approaches --
The Sequential Likelihood Ratio Test --
CUSUM Test for Shift of the Mean --
Shewhart CUSUM Chart --
Performance of CUSUM Tests on Data with Mean Drift --
Sequential Tests for Persistent Shift of the Mean --
CUSUM Performance on Data with Upward Variance Drift --
Acceptance-Rejection CUSUMs --
Exploratory Techniques for Preliminary Analysis --
The Schematic Plot --
Smoothing by Threes --
Bootstrapping --
Pareto and Ishikawa Diagrams --
A Bayesian Pareto Analysis for System Optimization of the Space Station --
The Management and Planning Tools.