Scheduling customer arrivals to a stocha
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Peter M. Vanden Bosch; Dennis C. Dietz; John R. Simeoni
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Article
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1999
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John Wiley and Sons
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English
โ 91 KB
๐ 1 views
An efficient algorithm for determining the optimal arrival schedule for customers in a stochastic service system is developed. All customers arrive exactly when scheduled, and service times are modeled as iid Erlang random variables. Costs are incurred at a fixed rate per unit of time each customer