𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Starting performance measurement from outside government in Worcester

✍ Scribed by Roberta R. Schaefer

Publisher
John Wiley and Sons
Year
2008
Weight
54 KB
Volume
97
Category
Article
ISSN
0027-9013

No coin nor oath required. For personal study only.

✦ Synopsis

Citizen-based performance measurement and reporting have led to more effective and efficient delivery of municipal services and a more involved, satisfied, and better-informed citizenry.

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