๐”– Bobbio Scriptorium
โœฆ   LIBER   โœฆ

Special Edition Using Microsoft CRM

โœ Scribed by Laura Brown, John Gravely


Book ID
127445535
Publisher
Que
Year
2003
Tongue
English
Weight
8 MB
Category
Library
ISBN
0768664365
ASIN
B003QA9VHO

No coin nor oath required. For personal study only.

โœฆ Synopsis


A sophisticated yet easy-to-use software program, Microsoft CRM handles the full range of Sales and Customer Service functions, and allows the user to access key customer and sales information from Microsoft Outlook and the Web. It is designed for rapid deployment, ease of use, and integration with Microsoft Office and Microsoft Great Plains' back-office solutions, increasing information reliability, employee usage and productivity.Special Edition Using Microsoft CRM shows sales, service, and business development specialists how to manage small businesses with the sophisticated technology that, until now, has been reserved for large corporations. Based on the author's real-world experience building CRM systems, this book provides the expert advice that MS CRM users need. To make the move to customer-centric operations using MS CRM, companies need an in-depth guide to managing the process, using the software, and making the implementation decisions that are required.


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