Sources of software and levels of satisfaction for small business computer applications

✍ Scribed by Sufi M. Nazem

• Publisher: Elsevier Science
• Year: 1990
• Tongue: English
• Weight: 583 KB
• Volume: 19
• Category: Article
• ISSN: 0378-7206
• DOI: 10.1016/0378-7206(90)90019-e

✦ Synopsis

The objective of this research is to investigate how small businesses are coping with the process of computerizing their business operations.

Results of a sample survey indicate that sources of software vary with the nature of a business and types of application required. Although off-the-shelf packaged software is the most popular, other sources such as custom programmed and self-developed software remain prominent. The survey also shows that small businesses are generally satisfied with off-the-shelf packaged software, despite an apparent lack of vendor support services and training facilities.