Sorria: Como a promoção incansável do pensamento positivo enfraqueceu a América
✍ Scribed by Barbara Ehrenreich
- Book ID
- 100389196
- Publisher
- Editora Record
- Year
- 2015
- Tongue
- Portuguese
- Weight
- 171 KB
- Category
- Fiction
- ISBN
- 0814405827
- ASIN
- B00YNK6JWG
No coin nor oath required. For personal study only.
✦ Synopsis
"The symptoms: increased customer complaints, high turnover, low quality of work, increased absences, loss of morale and motivation, lack of creativity and innovation, loss of loyalty to the organization.
The diagnosis: workplace negativity.
The cure: Managing Workplace Negativity.
Workplace negativity may seem like an intangible problem--but it has very tangible consequences for the companies it afflicts. In fact, the Bureau of Labor Statistics estimates that U.S. companies lose $3 billion a year to the effects of negative attitudes and behaviors at work.
Managing Workplace Negativity gives managers, team leaders, trainers, and other human resources professionals much-needed help in treating the negativity bug. It will help readers:
* Identify the 14 types of negative individuals, from the ""not-my-jobber"" to the ""rumor monger""
* Confront their own negativity
* Recognize negativity ""trigger points""
* Overcome entrenched, ongoing negativity
* Deal with group or company-wide negativity problems
* Create a positive environment that enhances morale and productivity."