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Solving problems in technical communication

✍ Scribed by Johnson-Eilola, Johndan; Selber, Stuart A


Publisher
The University of Chicago Press
Year
2013
Tongue
English
Leaves
531
Category
Library

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✦ Synopsis


The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap.

Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.

✦ Table of Contents


Content: Introduction / Johndan Johnson-Eilola and Stuart A. Selber --
Mapping the field. What are the boundaries, artifacts, and identities of technical communication? / Richard J. Selfe and Cynthia L. Selfe
What are the work patterns of technical communication? / William Hart-Davidson
How can technical communicators fit into contemporary organizations? / Jim Henry
How can technical communicators develop as both students and professionals? / Kelli Cargile Cook, Emily Cook, Ben Minson, and Stephanie Wilson --
Situating the field. How can rhetoric theory inform the practice of technical communication? / James E. Porter
How can work tools shape and organize technical communication? / Jason Swarts
What can history teach us about technical communication? / Bernadette Longo and T. Kenny Fountain
What is the future of technical communication? / Brad Mehlenbacher --
Understanding field approaches. How can technical communicators work in an ethical and legal manner? / J. Blake Scott
How can technical communicators plan for users? / Antonio Ceraso
How can technical communicators study work contexts? / Clay Spinuzzi
How can technical communicators evaluate the usability of artifacts? / Barbara Mirel
How can technical communicators manage projects? / R. Stanley Dicks --
Developing field knowledge. What do technical communicators need to know about genre? / Brent Henze
What do technical communicators need to know about writing? / Ann M. Blakeslee and Gerald J. Savage
What do technical communicators need to know about information design? / Karen Schriver
What do technical communicators need to know about new media? / Anne Frances Wysocki
What do technical communicators need to know about collaboration? / Rebecca E. Burnett, L. Andrew Cooper, and Candice A. Welhausen
What do technical communicators need to know about international environments? / Kirk St. Amant.

✦ Subjects


Communication of technical information. Technology -- Information services.


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