Solving Management Problems in Information Services

✍ Scribed by Christine Urquhart (Auth.)

• Publisher: Chandos Publishing
• Year: 2006
• Tongue: English
• Leaves: 130
• Series: Chandos Information Professional Series
• Edition: 1
• Category: Library

✦ Synopsis

The book provides a practical approach to solving management problems in information and library services. The aim is to demonstrate that some simple mathematical techniques can be used to make the life of the harassed manager easier and more interesting.

• Focuses on the problems first, rather than the theory
• Uses current examples and hot Topics
• Evidence-based: uses research studies to show what works and what does not

✦ Table of Contents

Content:
Front matter, Pages i-iii
Copyright, Page iv
List of figures, Pages vii-viii
List of tables, Page ix
Acknowledgements, Page xi
Preface, Pages xiii-xvii
About the author, Page xix
1 - Performance measurement, Pages 1-21
2 - Cooperation and collaboration, Pages 23-31
3 - The Pareto rule and the problems of user satisfaction, Pages 33-55
4 - Impact and cost evaluation, Pages 57-69
5 - Information and uncertainty, Pages 71-87
6 - Forecasting and simulation, Pages 89-110
7 - Conclusion, Pages 111-112
Bibliography, Pages 113-118
Index, Pages 119-121