Social Dynamics in a Systems Perspective

✍ Scribed by Sergio Barile, Marco Pellicano, Francesco Polese (eds.)

• Publisher: Springer International Publishing
• Year: 2018
• Tongue: English
• Leaves: 263
• Series: New Economic Windows
• Edition: 1
• Category: Library

✦ Synopsis

This book targets the critical issue of decision making in uncertain conditions and situations. The aim is to increase readers’ understanding of complexity and of socio-economic interactions through the application of systems thinking perspectives. Among the various areas and topics addressed are complexity and sustainable management, markets as complex adaptive systems, the impacts of psychological and emotional factors upon value co-creation exchanges, and ICT enablers of service network performance and service exchange fulfillment. Thanks to the chosen perspectives, all of which are based on different systems research streams, the book will support more consistent and robust decisions, leading to sustainable, wise, and viable systems dynamics. It will aid managers, practitioners, and consultants in their decision-making processes and will also be of interest for academics and scholars in management, systems, computer science, engineering, and marketing.

✦ Table of Contents

Front Matter ....Pages i-x
A Systems Approach to Understanding the Philosophical Foundation of Marketing Studies (Bård Tronvoll, Sergio Barile, Francesco Caputo)....Pages 1-18
Successful Value Co-creation Exchanges: A VSA Contribution (Francesco Polese)....Pages 19-37
Complexity and Sustainability in Management: Insights from a Systems Perspective (Sergio Barile, Marialuisa Saviano)....Pages 39-63
Innovation Policies: Strategy of Growth in a Complex Perspective (Bruna Bruno, Marisa Faggini, Anna Parziale)....Pages 65-84
Value-Driven Conceptualization of Services in the Smart City: A Layered Approach (Leonard Walletzky, Barbora Buhnova, Luca Carrubbo)....Pages 85-98
Service as Entropy Reduction: A Conceptualization of Service for Sustainable Coexistence (Helge Löbler)....Pages 99-119
In Anticipation of Black Swans (Raul Espejo)....Pages 121-135
Customer Value Co-creation in a Service-Dominant Logic Perspective: Some Steps Toward the Development of a Measurement Scale (Antonio Botti, Mara Grimaldi, Massimiliano Vesci)....Pages 137-157
Market Formation in the Sharing Economy: Findings and Implications from the Sub-economies of Airbnb (Marianna Sigala)....Pages 159-174
The Performativity of Value Propositions in Shaping a Service Ecosystem: The Case of B-corporations (Cristina Mele, Tiziana Russo-Spena, Marco Tregua)....Pages 175-194
A Journey Through Possible Views of Relational Logic (Marco Pellicano, Maria V. Ciasullo, Orlando Troisi, Gian Luca Casali)....Pages 195-221
From Mechanical to Cognitive View: The Changes of Decision Making in Business Environment (Mario Calabrese, Francesca Iandolo, Francesco Caputo, Debora Sarno)....Pages 223-240
An Overview of the Contribution of Systems Thinking Within Management and Marketing (Roberto Bruni, Luca Carrubbo, Ylenia Cavacece, Debora Sarno)....Pages 241-259

✦ Subjects

Operation Research/Decision Theory