Foreword
HCI International 2021 Thematic Areas and Affiliated Conferences
Contents -- Part I
Contents -- Part II
Computer Mediated Communication
Social Media, Leadership and Organizational Culture: The Case of Romanian Leaders
1 Introduction
2 Literature Review
3 Data and Results
4 Discussion
5 Conclusions
References
Adolescent Sexting and Its Associations with Parenting Styles and Sense of Parental Social Control
1 Introduction
1.1 Sexting
1.2 Sexting and Gender
1.3 Parenting and Parenting Styles
1.4 Control Theory and Parental Social Control
1.5 The Current Study
2 Methods
2.1 Participants
2.2 Instruments
2.3 Data Analysis
3 Results
3.1 Sexting
3.2 Sexting—By Gender, Age Group, and School Sector
3.3 Parenting Style and Social Control
4 Discussion
4.1 Limitations and Further Research
References
Up for Debate: Effects of Formal Structure on Argumentation Quality in a Crowdsourcing Platform
1 Introduction
1.1 Crowdsourcing and Collective Intelligence
1.2 The Toulmin Model
1.3 Abstraction Laddering
1.4 Assessing the Quality of Argumentation
1.5 Use Case and Research Goals
2 Methods
2.1 Experimental Design
2.2 Procedure
2.3 Participants
2.4 Dependent Measures
3 Results
3.1 Toulmin Model and Argument Quality
4 Discussion
4.1 Prevailing Explanations for Findings
4.2 Limitations
4.3 Implications for Design
References
The Faceless Vicinity: Who Uses Location-Based Anonymous Social Networks Like Jodel and Why?
1 Introduction
1.1 Jodel
1.2 User Roles
1.3 Uses and Gratifications Theory
1.4 Gamification
2 Methods
2.1 Quantitative User Survey
2.2 Data Preparation and Evaluation
3 Results
3.1 Different User Roles on Jodel
3.2 Detecting New User Types
3.3 Motivations of Jodel’s Users
3.4 Impact of Gamification on Jodel’s Users
4 Discussion
5 Implications and Limitations
References
A Study on Influencing Factors on Internet Banking Usage During the SARS-CoV-2 Pandemic in Romania
1 Introduction
2 Literature Review
3 Analysis of Influencing Factors on Internet Banking Usage During the SARS-CoV-2 Pandemic in Romania
3.1 Research Design
3.2 Data and Sample
4 Results: Interpretation and Discussions
5 Conclusions
5.1 Original Contribution
5.2 Limitations
5.3 Future Approach
References
Empirical Modeling of e-Participation Services as Media Ecosystems
1 Introduction
2 Beyond the Web Media: Literature Review
3 Applying an Ecosystem Approach to e-Participation
4 e-Participation Research in Russia
5 Methodology
5.1 Research Hypothesis and Questions
5.2 Description of Case Studies
5.3 Ecosystem elements
5.4 Examples of e-Participation Instruments
6 Results
6.1 Gatchina Municipality
6.2 Moskovskaya Zastava Municipality
6.3 Suojarvi Municipality
7 Discussion of Results and Conclusions
7.1 Modeling e-Participation Ecosystem
7.2 Validation of Hypothesis and Research Questions
8 Conclusion
Appendix 1. List of e-Participation Instruments
References
Optimal Community-Generation Methods for Acquiring Extensive Knowledge on Twitter
1 Introduction
1.1 Motivation
1.2 Related Research
2 Basic Scheme
2.1 Overview
2.2 Knapsack Problem
2.3 Solutions to the Knapsack Problems
2.4 Proposed Method for Optimized Multiple User List
3 Community Evaluation Method
3.1 System Overview
3.2 Word2vec
3.3 Knowledge Volume
3.4 Generating Knowledge Area Clusters
3.5 Optimization
3.6 Improving the Accuracy of Thesaurus Lists by Upper-Level Concept Filtering
4 Verification of the Effectiveness of the Proposed System Through Subject Experiments
4.1 Experiment 1: Validation of Surrounding Words
4.2 Experiment 2: Validation of Optimized Communities Using Surrounding Words
4.3 Experiment 3: Verification of Knowledge Spread Using Knowledge Domain Clusters
5 Conclusion
References
Being Part of an “Intermediate Community” and Aggressive Behavior on the Net: A Study on Cyberbullying Inside the Contrade of Siena in Italy
1 Introduction
1.1 Cyberbullying
2 Method
2.1 Aim of the Study
2.2 Measures
3 Results and Discussion
3.1 Experience Using Social Media
3.2 Life and Values of the Contrada
3.3 Perception and Experiences of Cyberbullying and Cybervictimization
3.4 Moral Disengagement
3.5 Predictive Factors of Cyberbullying and Cybervictimization
4 Conclusions
References
Fake News Detection via English-to-Spanish Translation: Is It Really Useful?
1 Introduction
2 Related Work
2.1 Machine Translation
2.2 Fake News Detection
3 Study Methodology
3.1 Data Description
3.2 Preprocessing Step
3.3 Translation Step
3.4 Classification Step
4 Results
4.1 Performance on Twitter16-ES
4.2 Comparison Between Twitter16-EN and Twitter16-ES
5 Conclusions
References
The Presumed Happiness of the Smiling Pile of Poo – How Emojis are Perceived by People
1 Introduction
2 Foundation and Related Work
2.1 Emotions
2.2 Emojis
2.3 Studies on Emojis
3 Study Design
4 Study Execution
5 Analysis Procedure
6 Results
6.1 Overview of Our Participants
6.2 Usage of Emojis
6.3 Emojis with Sentiments Under Investigation
6.4 Emojis with Emotions Under Investigation
7 Threats to Validity
8 Concept for an Additional Investigation
9 Conclusion and Future Work
References
Commenting or Discussing? Comment Sections of German Russian-Speaking News Media on Facebook
1 Introduction
2 Theoretical Framework
2.1 Online Comments in the Deliberation Process
2.2 Why Some Comments Threads Are More Interactive?
2.3 Migrant Media in a Mediatized Public Sphere
2.4 Russian Speaking Residents in Germany
3 Data Sampling
4 Findings
4.1 RQ1. How Often the Posts Get Commented?
4.2 RQ2. Does the Geo-Ethnic Storytelling Lead to More Interactive Commenting?
5 Conclusion
References
Queermuseu – Frameworks in Social Network
1 First Section
2 Second Section
3 Methodology
4 Data Analysis
5 Conclusions
References
Human-Machine Interaction for Autonomous Vehicles: A Review
1 Introduction
2 Building Trust in Autonomous Driving Systems
3 Human Machine Interface on Autonomous Vehicles
3.1 External Human-Machine Interfaces
3.2 Automotive User Interfaces
4 Driver Activity Detection
5 Discussion
6 Conclusions
References
Social Network Analysis
Public Opinion Dynamics in Online Discussions: Cumulative Commenting and Micro-level Spirals of Silence
1 Introduction
2 Cumulative Foundations and Deliberative Features of Online Opinion Formation
2.1 Cumulative Patterns in Online Opinion Formation
2.2 User Comments on YouTube and Other Social Media: The Issue of Deliberative Quality of Communicative Micro-action
3 Research Questions
4 Data Collection and Methods
4.1 Case Description: Belarusian Oppositional YouTube
4.2 Data Collection and the Dataset
4.3 Research Procedures and Methods Used
5 Results
6 Discussion and Conclusion
References
Global Agendas: Detection of Agenda Shifts in Cross-National Discussions Using Neural-Network Text Summarization for Twitter
1 Introduction
2 Agenda Detection vs. Topicality Detection: Current Approaches
2.1 Public Agendas on Social Media: Do They Matter?
2.2 Automated Agenda Detection
2.3 Text Summarization in Agenda Detection Studies
3 Research Questions and the Datasets
3.1 The Case Under Scrutiny and the Language-Based Datasets
3.2 Research Questions
4 Methods and Data Processing
4.1 Application of Text Summarization
4.2 Quality Assessment of Summarization by Sentiment Detection
5 Results: Global Interpretational Agendas vs. Local News Agendas in a Global Twitter Discussion
5.1 RQ1: Quality of Representation of Agendas by Tweet Summaries
5.2 RQ2: Agenda Nature and Agenda Shifts
5.3 RQ3. Contextualization of Agendas
6 Discussion and Conclusion
References
Identifiability as an “Antidote”: Exploring Emotional Contagion and the Role of Anonymity in Twitter Discussions on Misinformation
1 Introduction
2 COVID-19 Misinformation and Negative Emotion
2.1 Emotional Contagion
2.2 Emotional Contagion in the Era of COVID-19
2.3 The SIDE Model: Depersonalization Versus Deindividualization
2.4 The Influence of Anonymity Based on the Cognitive Dimension of the SIDE Model
3 Method
3.1 Data Collection
3.2 Measure
4 Result
5 Discussion
6 Limitations and Future Research
7 Conclusion
References
Citizen Analytics: Statistical Tools for Studying Multicultural Environments and Distributed Cognition on Social Media
1 Introduction
2 The Data: JHU CSSE COVID-19 Data
3 The Analysis Tools: R and R Studio
4 Analysis Skills
4.1 Skill Proposition 1: Citizens Need the Ability to Read in a Data Set
4.2 Skill Proposition 2: Citizens Need the Ability to Clean the Data
4.3 Skill Proposition 3: The Ability to Transform Daily Cumulative Data to Daily Difference Data
4.4 Skill Proposition 4: The Ability to Graph the Data
4.5 Skill Proposition 5: The Ability to Calculate and Plot a Moving Average
4.6 Skill Proposition 6: The Ability to Label and Annotate the Graph
4.7 Skill Proposition 7: The Ability to Compare Different Regions
4.8 Skill Proposition 8: The Ability to Predict Future Values
5 Summary and Conclusion
References
Investigating the User Experience in the Process of Text Mining in Online Social Networks
1 Introduction
2 Text Mining in Online Social Networks
3 Related Studies
4 Methodology
4.1 Preparation
4.2 Conducting Interviews
5 Results
5.1 The Interfaces of Existing Tools for Collecting Social Media Data are Difficult to Use
5.2 Collecting Data from Social Media is a Task Aimed More at Professionals in the Field of Computing, With Knowledge in Computer Programming
5.3 The Use of Different Tools for the Different Stages of the Social Media Text Mining Process Makes It More Complex
5.4 New Features Should Be Added to the Tools to Provide Greater Precision in Data Collection and Other Activities of the Text Mining Process, in Addition to Greater Flexibility to Users
5.5 Improvements in the Interface of Social Media Text Mining Tools to Provide Better Interaction with the User
6 Discussion
References
Analysis of User Relationships on Cooking Recipe Site Using Network Structure
1 Introduction
2 Purpose of This Study
3 Data Summary
4 Analysis of User Relationships on Cooking Recipe Site
4.1 Most Popular Users for Each Cooking Category
4.2 Community Detection for Each Cooking Category
5 Results of Analysis
5.1 Vegetable Category
5.2 Bread Category
5.3 Rice Dish Category
5.4 Meat Category
5.5 Dessert Category
5.6 Results of Top User and User Network for Fish Category
6 Discussions
7 Conclusion
References
Multimodal Emotion Analysis Based on Acoustic and Linguistic Features of the Voice
1 Introduction
2 Related Work
2.1 Acoustic Sentiment Recognition
2.2 Linguistic Sentiment Recognition
2.3 Information Fusion
3 Algorithm
3.1 Acoustic Sub-modality
3.2 Linguistic Sub-modality
3.3 Information Fusion
4 Results
4.1 Linguistic Sub-modality
4.2 Acoustic Sub-modality
4.3 Multi-modal Fusion
5 Discussion and Conclusion
References
Evaluation of Cooking Recipes Using Their Texts and Images
1 Introduction
2 Purpose of This Study
3 Dataset
4 Method
4.1 Learning Texts Using Word2vec
4.2 Pre-learning About Texts
4.3 Pre-learning About Images
4.4 Learning Multimodal Coupled Network
5 Result
5.1 Qualitative Evaluation of Word2vec
5.2 Performance Comparison
6 Conclusion
References
Readability of Posts and User Engagement in Online Communities of Government Executive Bodies
1 Introduction
2 Related Work
3 Method
3.1 Data
3.2 Pre-processing
3.3 Engagement
3.4 Text Readability
3.5 Topic Modeling
3.6 Linguistic Features
3.7 Sentiment
3.8 Regression
4 Results
5 Discussion
6 Conclusion
References
Effects of Conspiracy Thinking Style, Framing and Political Interest on Accuracy of Fake News Recognition by Social Media Users: Evidence from Russia, Kazakhstan and Ukraine
1 Introduction
1.1 Theoretical Framework
1.2 Hypotheses
2 Methodology
2.1 Research Design
2.2 News Selection
2.3 Sampling
2.4 Variables
2.5 Strategy of Analysis
3 Results
4 Conclusion
Appendix 1. Supplementary Material
References
Analysis of Modality-Based Presentation Skills Using Sequential Models
1 Introduction
2 Related Work
3 Data
4 Multimodal Feature Extraction
4.1 Linguistic Features
4.2 Acoustic Features
4.3 Visual Features
5 Experiments
6 Experimental Results
7 Analysis of Specific Modality by Segments
8 Discussions and Conclusion
References
Testing Users’ Ability to Recognize Fake News in Three Countries. An Experimental Perspective
1 Introduction
1.1 Theoretical Background
1.2 Objectives
2 Designing a Cross-National Experiment
2.1 Research Design
3 Stimuli Development
3.1 Identifying Frames
3.2 Selecting Fake and True News
3.3 Source Manipulation
3.4 Language
3.5 Presentation Format
4 Data Collection
4.1 Sample Construction
4.2 Creating Ad Campaigns
4.3 Constructing Ads
5 Data Pre- and Postprocessing
6 Conclusion and Discussion
References
Public Responses and Concerns Regarding Vape Bans on Reddit: A Longitudinal Topic Modeling Approach
1 Introduction
2 Literature Review
2.1 Tracking Public Response with Social Media
2.2 Agenda Setting Theory
2.3 Reddit as a Platform for Vaping-Related Discussions
3 Methods
3.1 Data
3.2 Data Analysis
4 Results
4.1 Cross-Correlation Analysis
4.2 Time Series Analysis: ARIMA Modeling
4.3 Structural Topic Modeling
5 Discussion
6 Conclusions
References
Experience Design in Social Computing
ECUXH: A Set of User eXperience Heuristics for e-Commerce
1 Introduction
2 Theoretical Background
2.1 Usability
2.2 User Experience (UX)
2.3 Heuristics Evaluation
2.4 Websites e-Commerce
3 Methodology
3.1 How the Set of Heuristics was Developed
3.2 A Set of User eXperience Heuristics for e-Commerce
3.3 Preliminary Validation
4 Conclusions and Future Work
References
Ethical Design in e-Commerce: Case Studies
1 Introduction
2 Theoretical Background
2.1 Ethics
2.2 Business Ethics
2.3 Consumer Ethics
2.4 E-Commerce
2.5 Why Are Ethics Important in e-Commerce?
3 Problems in e-Commerce Ethics
3.1 Indiscriminate Use of Private Data
3.2 Dark Patterns
4 Problems in Chilean e-Commerce Ethics
4.1 Indiscriminate Use of Private Data
4.2 Dark Patterns
5 Conclusions and Future Work
References
Heuristics for Programming Codes
1 Introduction
2 Background
2.1 User eXperience
2.2 Usability
2.3 Heuristic Evaluation
2.4 Programming Codes
2.5 Programmer eXperience
3 Heuristics Development
3.1 Methodology
3.2 Development Process
4 Conclusion and Future Work
References
Why Do We Love Coffee Even Though It Is Bitter?
1 Introduction
2 Analysis Framework
2.1 Taste Sensor
2.2 Questionnaire Survey
3 Modeling
4 Calculation Experiment
4.1 Coffee Analysis Using the Taste Sensor Measurements
4.2 Analysis of Responses to the Coffee Drinking Questionnaire
4.3 Classification Model
5 Conclusion
References
Effective Social Media Marketing Through Customer Journey Mapping
1 Online Segmentation of B2C and B2B Markets
2 The Internet-of-Things (IoT) and Its Use for Marketers
3 From Single Channel to Omnichannel Strategy
4 Customer Journey Mapping
5 Customer Touchpoint Management
6 Conclusion
References
Mixed Reality Interface for Load Application in Finite Element Analysis
1 Introduction
2 Related Work
2.1 Computation of FEA in MR
2.2 Interaction of FEA in MR
2.3 Gesture Taxonomy
3 Gestures for FEA
4 Implementation
5 Evaluation
6 Results
6.1 Simulator Effects, Workload, and Usability
6.2 Flow
6.3 Result Summary
7 Conclusion
References
Identifying Customer eXperience Touchpoints in Tourism on the Hotel Industry
1 Introduction
2 Theoretical Background
2.1 Customer eXperience
2.2 Touchpoints
2.3 Customer Journey Map
2.4 Tourism and Hotel Industry
3 Experiment Design
4 Results
4.1 Responders’ Profile
4.2 Touchpoints, Channels, and Emotions Identified
4.3 Customer Journey Map Proposed
5 Conclusions and Future Work
References
Fairness in Design: A Tool for Guidance in Ethical Artificial Intelligence Design
1 Introduction
2 Related Work
2.1 Fairness in Artificial Intelligence
2.2 Value Sensitive Design
3 Fairness in Design: Introduction and Usage
3.1 Step 1: Write the Application Scenario
3.2 Step 2: Choose an Application Card
3.3 Step 3: Identify the Stakeholders
3.4 Step 4: Draw a Fairness Card
3.5 Step 5: Write a Reflection
3.6 Step 6: Go to Step 3 or Collect and Discuss or Write Review
4 Conclusions and Future Work
References
Drone-Based AI and 3D Reconstruction for Digital Twin Augmentation
1 Introduction
2 Background
2.1 Digital Twin Technologies And Applications
2.2 Artificial Intelligence in Digital Twin
2.3 3D Reconstruction
3 Solution Design
3.1 Information Fusion
3.2 Drone-Based 3D Reconstruction
3.3 Real-Time Image Scanning
3.4 AI for Defect Detection
4 Experiments and Results
4.1 Scanning Performance
4.2 Measurement Errors
4.3 Defect Detection Performance
5 Conclusion
References
Estimating Interaction State from Nonverbal Cues and Utterance Events: A Preliminary Study to Support Ideation Facilitation in Living Lab
1 Introduction
2 Data Recording
3 Analysis
4 Results
5 Discussion
6 Summary
References
A Preliminary Methodology to Evaluate the User Experience for People with Autism Spectrum Disorder
1 Introduction
2 Theoretical Background
2.1 Autism Spectrum Disorder
2.2 Usability
2.3 User Experience
3 Related Work
4 UX Evaluation Methods for People with ASD
5 A Methodology Proposal
5.1 Planning Stage
5.2 Execution Stage
5.3 Results Analysis Stage
6 Conclusions
References
One Profile, Many Memories: Projecting Memorials for Instagram via Participatory Design
1 Introduction
2 Guiding Concepts
2.1 Instagram
3 Methodology
4 Results
4.1 Survey Analysis
4.2 Generation of Requirements
4.3 Design Solutions
4.4 Elaboration of Terms of Use
5 Final Considerations
References
Author Index