Six Sigma case studies with Minitab®

✍ Scribed by Gupta, Surendra M.;Pochampally, Kishore K

Publisher: Taylor & Francis
Year: 2014
Tongue: English
Leaves: 310
Edition: Online-ausg
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Section I. Background -- section II. Six Sigma case studies.

"Six Sigma is one of the most widely used quality improvement methodologies today, both in manufacturing and service industries. Minitab® is a statistical software package that is often used in conjunction with Six Sigma projects. This book illustrates the application of Minitab® for Six Sigma projects, using case studies in a variety of sectors, such as healthcare, manufacturing, airline, and fast food. Detailed steps and screenshots are provided to explain how to use a number of quality analysis and improvement tools in Minitab®. Figures will include Minitab® screenshots and Minitab® worksheets for the case studies will be available for download."

✦ Table of Contents

Introduction to Six Sigma Quality. Quality Analysis and Improvement Tools/Techniques. Six Sigma Case Studies. Confidence Intervals to Assess Variation in Fat Content at a Fast-Food Restaurant. Hypothesis Testing for Quality Control at a Manufacturing Company. Chi-Square Analysis to Verify Quality of Candy Packets. Process Capability Analysis at a Manufacturing Company. Binary Logistic Regression to Predict Customer Satisfaction at a Restaurant. Item Analysis and Cluster Analysis to Gather "Voice of the Customer" (VOC) Data from Employees at a Service Firm. Mixture Designs to Optimize Pollution Level and Temperature of Fuels. Multivariate Analysis to Reduce Patient Waiting Time at a Medical Center. Pareto Chart and Fishbone Diagram to Minimize Recyclable Waste Disposal in a Town. Measurement System Analysis at a Medical Equipment Manufacturer. Taguchi Design to Improve Customer Satisfaction of an Airline Company. Factorial Design of Experiments to Optimize a Chemical Process. Chi-Square Test to Verify Source Association with Parts Purchased and Products Produced.

✦ Subjects

Quality control--Data processing;Six sigma (Quality control standard);Case studies;Electronic books;Minitab;Six sigma (Quality control standard) -- Case studies;Quality control -- Data processing

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