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Six Sigma: a literature review

✍ Scribed by Tjahjono, B.; Ball, P.; Vitanov, V.I.; Scorzafave, C.; Nogueira, J.; Calleja, J.; Minguet, M.; Narasimha, L.; Rivas, A.; Srivastava, A.; Srivastava, S.; Yadav, A.

Book ID: 121421101
Publisher: Emerald (MCB UP )
Year: 2010
Tongue: English
Weight: 204 KB
Volume: 1
Category: Article
ISSN: 2040-4166
DOI: 10.1108/20401461011075017

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## Abstract Six Sigma is a global management strategy introduced to the industrial world in the 1980s. This methodology has been widely implemented in companies such as Motorola, General Electric, Allied Signal and many others, with tremendous success in terms of customer satisfaction and global pr