𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Situational and dispositional predictors of displays of positive emotions

✍ Scribed by Hwee H. Tan; Maw D. Foo; Chee L. Chong; Renee Ng

Publisher
John Wiley and Sons
Year
2003
Tongue
English
Weight
128 KB
Volume
24
Category
Article
ISSN
0894-3796

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

The study examined the effects of situational (store busyness and customer demand) and dispositional (extraversion, neuroticism, and psychoticism) factors on the display of positive emotions. We found that for situational factors, customer demand was positively related to displayed positive emotions. For personality factors, extraversion was positively related to displayed positive emotions and neuroticism was negatively related to displayed positive emotions. Usefulness analysis showed that both situational and personality factors contributed significantly to explain the level of positive displayed emotion. Copyright Β© 2003 John Wiley & Sons, Ltd.

πŸ“œ SIMILAR VOLUMES

A within-individual study of interperson
A within-individual study of interpersonal conflict as a work stressor: Dispositional and situational moderators
✍ Remus Ilies; Michael D. Johnson; Timothy A. Judge; Jessica Keeney πŸ“‚ Article πŸ“… 2010 πŸ› John Wiley and Sons 🌐 English βš– 192 KB

## Abstract Focusing on interpersonal conflict as a work stressor, the authors used a within‐subjects research design to examine the effect of conflict episodes on employees' negative affect on the job. The roles of agreeableness and social support in moderating the negative effects of conflict epi