๐”– Bobbio Scriptorium
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Sites and services schemes in Dacca: A critique

โœ Scribed by Syed Abu Hasnath

Book ID
112165181
Publisher
John Wiley and Sons
Year
1982
Tongue
English
Weight
955 KB
Volume
2
Category
Article
ISSN
0271-2075

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## Purpose The purpose of this paper is to discuss the use of measurement scales and to illustrate some of the drawbacks of using scales for measuring service quality without due recognition of the limitations and rigidity of such scales, especially when they are applied to the complexity of servic