✦ LIBER ✦
Singapore Airlines: what it takes to sustain service excellence – a senior management perspective
✍ Scribed by Wirtz, Jochen; Johnston, Robert
- Book ID
- 121656555
- Publisher
- Emerald Group Publishing Limited
- Year
- 2003
- Tongue
- English
- Weight
- 95 KB
- Volume
- 13
- Category
- Article
- ISSN
- 0960-4529
No coin nor oath required. For personal study only.