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Simulation-Based Usability Evaluation of Spoken and Multimodal Dialogue Systems

✍ Scribed by Stefan Hillmann (auth.)


Publisher
Springer International Publishing
Year
2018
Tongue
English
Leaves
260
Series
T-Labs Series in Telecommunication Services
Edition
1
Category
Library

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✦ Synopsis


This book describes an extension of the user behaviour simulation (UBS) of an existing tool for automatic usability evaluation (AUE). This extension is based upon a user study with a smart home system. It uses technical-sociological methods for the execution of the study and the analysis of the collected data. A comparison of the resulting UBS with former UBSs, as well as the empirical data, shows that the new simulation approach outperforms the former simulation. The improvement affects the prediction of dialogue metrics that are related to dialogue efficiency and dialogue effectiveness.

Furthermore, the book describes a parameter-based data model, as well as a related framework. Both are used to uniformly describe multimodal human-computer interactions and to provide such descriptions for usability evaluations. Finally, the book proposes a new two-stage method for the evaluation of UBSs. The method is based on the computation of a distance measures between two dialogue corpora and the pair-wise comparison of distances among several dialogue corpora.

✦ Table of Contents


Front Matter ....Pages i-xxviii
Introduction (Stefan Hillmann)....Pages 1-7
State of the Art (Stefan Hillmann)....Pages 9-41
MeMo Platform for Automatic Usability Evaluation (Stefan Hillmann)....Pages 43-62
Logging Framework for the Evaluation of Interactive Systems (Stefan Hillmann)....Pages 63-94
User Behaviour Model for the Evaluation of Interactive Systems (Stefan Hillmann)....Pages 95-122
Evaluation of User Behaviour Simulations (Stefan Hillmann)....Pages 123-169
Conclusions (Stefan Hillmann)....Pages 171-177
Back Matter ....Pages 179-240

✦ Subjects


Signal, Image and Speech Processing


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