Shifting to lean service: Stealing a page from manufacturers' playbooks

✍ Scribed by Allway, Max ;Corbett, Stephen

• Book ID: 102557193
• Publisher: John Wiley and Sons
• Year: 2002
• Tongue: English
• Weight: 116 KB
• Volume: 21
• Category: Article
• ISSN: 1531-1864
• DOI: 10.1002/npr.10019