Service Systems Engineering and Management
β Scribed by Griffin, Paul M.; Prabhu, Vittaldas V.; Ravindran, A. Ravi
- Publisher
- CRC Press
- Year
- 2018
- Tongue
- English
- Leaves
- 618
- Series
- Operations Research Series
- Edition
- First edition
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
"This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services, etc ... The textbook is for the engineering market, emphasizing the Read more...
Abstract: "This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services, etc ... The textbook is for the engineering market, emphasizing the application of operations research models to optimally design and manage service systems. Currently, no such textbook exists in the market. Service management textbooks tend to be focused on the business school audience and therefore treat the topic overly, or exclusively, qualitatively. Many do not include health systems, retail industries, or financial sectors in their coverage."--Provided by publisher
β¦ Table of Contents
Content: Service Systems: An Overview. Forecasting Demand for Services. Design of Service. Evaluation of Service Systems. Supply Chain Engineering. Warehousing and Distribution. Financial Engineering. Revenue Management. Retail Engineering. Healthcare Delivery Systems. Financial Services. Exercises. References.
β¦ Subjects
Operations research.;Business logistics.;Engineering -- Management.
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