Travel agents in Hong Kong have faced difficult times in recent years because of increasing customer demands and internal competition in the industry. A Hong Kong Consumer Council report (1998) stated that complaints against travel agencies had increased by 12.4% for the year 1996/97, as compared wi
β¦ LIBER β¦
Service quality of travel agents in Turkey
β Scribed by Zeynep Filiz
- Book ID
- 106509387
- Publisher
- Springer Netherlands
- Year
- 2009
- Tongue
- English
- Weight
- 206 KB
- Volume
- 44
- Category
- Article
- ISSN
- 0033-5177
No coin nor oath required. For personal study only.
π SIMILAR VOLUMES
Service quality of travel agents: the ca
β
Terry Lam; Hanqin Qiu Zhang
π
Article
π
1999
π
Elsevier Science
π
English
β 101 KB
The quality of abortion services in Turk
β
D. Huntington; A.A. DerviΕoglu; J.M. Pile; Γ. Bumin; B. Mensch
π
Article
π
1996
π
Elsevier Science
π
English
β 838 KB
Journey to nowhere? E-mail customer serv
β
Jamie Murphy; Irene Tan
π
Article
π
2003
π
Elsevier Science
π
English
β 174 KB
This exploratory research used Diffusion of Innovations (Rogers, Diffusion of Innovations, 4th Edition, The Free Press, New York, 1995) to examine and benchmark organisational use of the simplest and most prevalent Internet technology, e-mail. The answers, by 200 Singaporean travel agencies, to a mo
Measuring Service Quality Of Export Cred
β
Sibel DinΓ§ Aydemir; Cevat Gerni
π
Article
π
2011
π
Elsevier
π
English
β 167 KB
The Effect of Tourism Services on Travel
β
Neal, J. D.; Uysal, M.; Sirgy, M. J.
π
Article
π
2007
π
SAGE Publications
π
English
β 222 KB
Measuring service quality in the hotel i
β
Atilla Akbaba
π
Article
π
2006
π
Elsevier Science
π
English
β 249 KB