✦ LIBER ✦
Service quality: New horizons beyond SERVQUAL: An investigation of the portability of SERVQUAL into the voluntary and local government sectors
✍ Scribed by Edward Shiu; Liz Vaughan; Mike Donnelly
- Publisher
- John Wiley and Sons
- Year
- 1997
- Tongue
- English
- Weight
- 469 KB
- Volume
- 2
- Category
- Article
- ISSN
- 1465-4520
No coin nor oath required. For personal study only.