✦ LIBER ✦

Service quality management in hospitality, tourism and leisure edited by J. Kandampully, C. Mok and B. Sparks. The Haworth Hospitality Press, Binghamton, NY, 2001. no of pages: 339. ISBN 0-7890-1141-7.

✍ Scribed by Evangelos Christou

Publisher: John Wiley and Sons
Year: 2003
Tongue: English
Weight: 60 KB
Volume: 5
Category: Article
ISSN: 1099-2340
DOI: 10.1002/jtr.396

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Hospitality tourism and leisure lifestyl

Hospitality tourism and leisure lifestyle concepts. Implications for quality management and customer satisfaction, by Maree Thynne and Eric Laws (eds). The Haworth Hospitality Press, Binghamton, NY, 2004. No. of pages: 244. ISBN 13978-7890-2755-9

✍ Peter Wiltshier 📂 Article 📅 2006 🏛 John Wiley and Sons 🌐 English ⚖ 34 KB

pages in western markets might turn into bad marks for boredom from users in other cultures. Overall, however, the broad approach, the variety of questions covered and the different methods presented help to make the handbook into a very useful reference for academics and people in the industry ali

Global tourism higher education: past, p

Global tourism higher education: past, present, and future by Cathy H. C. Hsu (ed.), The Haworth Hospitality Press, Binghamton, NY, 2006. No. of pages: xv + 273 including index. ISBN 978-0-7890-3281-2; ISBN 978-0-7890-3282-9. Published simultaneously at the Journal of Teaching in Travel & Tourism, Vol. 5, Nos. 1, 2 and 3

✍ Stergiou P. Dimitrios 📂 Article 📅 2007 🏛 John Wiley and Sons 🌐 English ⚖ 33 KB