✦ LIBER ✦

Service quality in the public sector: the case of the Citizen's Service Centers (CSCs) of Greece

✍ Scribed by Chatzoglou, Prodromos; Chatzoudes, Dimitrios; Vraimaki, Eftichia; Diamantidis, Anastasios

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Quality dimensions in the public sector:

✍ Pablo Gutiérrez Rodríguez; José Luis Vázquez Burguete; Roger Vaughan; Jonathan E 📂 Article 📅 2009 🏛 Springer-Verlag 🌐 English ⚖ 240 KB

Public service quality and customer sati

✍ Rhee, Seung-Kyu; Rha, June-Young 📂 Article 📅 2009 🏛 Frank Cass & Co. Ltd 🌐 English ⚖ 190 KB

An exploratory study of service quality

✍ Agus, Arawati; Barker, Sunita; Kandampully, Jay 📂 Article 📅 2007 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 169 KB

Using the Citizen's Charter Mark to Meas

✍ Carol Groom 📂 Article 📅 1996 🏛 Elsevier 🌐 English ⚖ 137 KB

Design of quality service systems in the

✍ Selen, Willem J.; Schepers, Jos 📂 Article 📅 2001 🏛 Taylor and Francis Group 🌐 English ⚖ 219 KB

Measuring service quality in the public

✍ Wisniewski, Mik 📂 Article 📅 1996 🏛 Taylor and Francis Group 🌐 English ⚖ 241 KB