✦ LIBER ✦
Service quality gap analysis toward customer loyalty: practical guidelines for casino hotels
✍ Scribed by Shiang-Lih Chen McCain; SooCheong (Shawn) Jang; Clark Hu
- Book ID
- 116555932
- Publisher
- Elsevier Science
- Year
- 2005
- Tongue
- English
- Weight
- 181 KB
- Volume
- 24
- Category
- Article
- ISSN
- 0278-4319
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