Service Quality Assessment Scale (SQAS): An Instrument for Evaluating Service Quality of Health-Fitness Clubs

✍ Scribed by Lam, Eddie T. C.; Zhang, James J.; Jensen, Barbara E.

• Book ID: 121251712
• Publisher: Taylor and Francis Group
• Year: 2005
• Tongue: English
• Weight: 605 KB
• Volume: 9
• Category: Article
• ISSN: 1091-367X
• DOI: 10.1207/s15327841mpee0902_2