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Service Quality and Benchmarking the Performance of Municipal Services

✍ Scribed by David H. Folz

Book ID: 109171517
Publisher: John Wiley and Sons
Year: 2004
Tongue: English
Weight: 115 KB
Volume: 64
Category: Article
ISSN: 0033-3352
DOI: 10.1111/j.1540-6210.2004.00362.x

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