Service failure recovery: The moderating impact of individual-level cultural value orientation on perceptions of justice

✍ Scribed by Paul G. Patterson; Elizabeth Cowley; Kriengsin Prasongsukarn

• Book ID: 116568403
• Publisher: Elsevier Science
• Year: 2006
• Tongue: English
• Weight: 367 KB
• Volume: 23
• Category: Article
• ISSN: 0167-8116
• DOI: 10.1016/j.ijresmar.2006.02.004