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Self-service Revisited:: How to Balance High-tech and High-touch in Customer Relationships

✍ Scribed by Harald Salomann; Malte Dous; Lutz Kolbe; Walter Brenner


Book ID
113598256
Publisher
Elsevier Science
Year
2007
Tongue
English
Weight
273 KB
Volume
25
Category
Article
ISSN
0263-2373

No coin nor oath required. For personal study only.