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Self-Service Operations at Retail Stores: The Role of Inter-Customer Interactions

✍ Scribed by Mei Li; Thomas Y. Choi; Elliot Rabinovich; Aaron Crawford

Book ID: 114945644
Publisher: Production and Operations Management Society
Year: 2012
Tongue: English
Weight: 480 KB
Volume: 22
Category: Article
ISSN: 1059-1478
DOI: 10.1111/j.1937-5956.2012.01321.x

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