๐”– Bobbio Scriptorium
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Self-assessment and quality awards: a formula for making quality strategic?

โœ Scribed by Alan Brown; Ton Van der Wiele; Robert Millen


Book ID
101291636
Publisher
John Wiley and Sons
Year
1999
Tongue
English
Weight
86 KB
Volume
8
Category
Article
ISSN
1086-1718

No coin nor oath required. For personal study only.

โœฆ Synopsis


Self-assessment and quality awards: a formula for making quality strategic? 1

. Self-assessment can assist integration of quality principles and corporate strategy . Many organisations use quality award guidelines for strategic and operational planning purposes . Beneยฎts gained include: employee commitment, uniยฎed direction and enhanced communication of plans . Research evidence from Australia, Europe and the USA shows beneยฎts can be obtained from self-assessment Copyright # 1999 John Wiley & Sons, Ltd.


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