Salespeople's affect toward customers: Why should it be important for retailers?

✍ Scribed by Arun Sharma; Michael Levy

• Book ID: 117319714
• Publisher: Elsevier Science
• Year: 2003
• Tongue: English
• Weight: 145 KB
• Volume: 56
• Category: Article
• ISSN: 0148-2963
• DOI: 10.1016/s0148-2963(01)00248-x