Salesforce Field Service : A Beginnerβs Guide to Creating, Managing, and Automating Field Service
β Scribed by Saiteja Chatrati
- Publisher
- Apress
- Year
- 2023
- Tongue
- English
- Leaves
- 276
- Category
- Library
No coin nor oath required. For personal study only.
β¦ Synopsis
Salesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples.
β¦ Table of Contents
Cover
Front Matter
1. Introducing Salesforce Field Service
2. Salesforce Field Service Objects and Data Model
3. Step-by-Step Field Service Implementation
4. Scheduling and Optimization
5. Managing Field Service Capabilities
6. Inventory Management
7. Extending Field Service to Mobile Devices
8. Field Service Deployment, Testing, and Analytics
Back Matter
π SIMILAR VOLUMES
Get a 360-degree view of the Salesforce platform and learn how to use it for sales, service, marketing, and automating business processes. Key Features Understand how to use core Salesforce objects for maximum efficiency Build various dashboards and reports to analyze results and improve visibility
Get a 360-degree view of the Salesforce platform and learn how to use it for sales, service, marketing, and automating business processes. Key Features Understand how to use core Salesforce objects for maximum efficiency Build various dashboards and reports to analyze results and improve visibility
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