Responding to formal complaints about the emergency department: Lessons from the service marketing literature

✍ Scribed by Doig, Gavan

• Book ID: 111314971
• Publisher: John Wiley and Sons
• Year: 2004
• Tongue: English
• Weight: 101 KB
• Volume: 16
• Category: Article
• ISSN: 1441-0737
• DOI: 10.1111/j.1742-6723.2004.00613.x