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Responding to crisis: severe acute respiratory syndrome (SARS) and hotels in Singapore

✍ Scribed by Joan C. Henderson; Alex Ng

Publisher: John Wiley and Sons
Year: 2004
Tongue: English
Weight: 65 KB
Volume: 6
Category: Article
ISSN: 1099-2340
DOI: 10.1002/jtr.505

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✦ Synopsis

Abstract

The sudden outbreak of severe acute respiratory syndrome (SARS) in Singapore in 2003 was a grave crisis for the tourism industry as a whole and highlights the importance of effectively managing and planning for such occurrences. This study looks at the particular consequences of the infectious virus for the hotel sector and reactions to the challenges posed. Further health‐related crises seem inevitable in the modern world and some guidelines for dealing with these are proposed, based on the Singapore experience and an existing framework for tourism crisis management. Copyright © 2004 John Wiley & Sons, Ltd.

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