## Abstract In this paper we use the Rasch model (RM) as a tool to measure the perceived quality of student services at the Reception Office of an Italian university faculty. This paper has both a substantive and a methodological aim. The former is concerned with measuring the service quality of th
Repeatability of a Rasch Model of the AQ20 over Five Assessments
โ Scribed by Elizabeth A. Barley; Paul W. Jones
- Publisher
- Springer Netherlands
- Year
- 2006
- Tongue
- English
- Weight
- 200 KB
- Volume
- 15
- Category
- Article
- ISSN
- 0962-9343
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