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Repair-replace strategies for two-dimensional warranty policies

✍ Scribed by B.P. Iskandar; D.N.P. Murthy

Publisher: Elsevier Science
Year: 2003
Tongue: English
Weight: 660 KB
Volume: 38
Category: Article
ISSN: 0895-7177
DOI: 10.1016/s0895-7177(03)90125-7

No coin nor oath required. For personal study only.

✦ Synopsis

For repairable items sold with free replacement warranty, the actions available to the manufacturer to rectify failures under warranty are to (1) repair the failed item or (2) replace it with a new one. A proper repair-replace strategy can reduce the expected cost of servicing the warranty. In this paper, we study repair-replace strategies for items sold with a two-dimensional free replacement warranty.

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