𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Reducing the cost of IT ownership using feedback from the IT helpdesk

✍ Scribed by Malcolm Bradley; Ray Dawson

Book ID
110373205
Publisher
Springer US
Year
1997
Tongue
English
Weight
221 KB
Volume
6
Category
Article
ISSN
0963-9314

No coin nor oath required. For personal study only.

πŸ“œ SIMILAR VOLUMES

Can service level management reduce the
Can service level management reduce the staggering cost of it failure?
✍ Ken Thompson πŸ“‚ Article πŸ“… 1994 πŸ› Elsevier Science βš– 356 KB

A major study, sponsored by the DTI a few years back, estimated that organizations in the UK were wasting around 20% of their annual revenues in 'IT failure costs'. Thus the typical Times Top 1000 blue-chip organization in the UK could be burning the staggering amount of over Β£200 million per annum